Consumer Education
We recognize that with all new technology comes a learning curve, and we are committed to educating customers
about smart meters, listening to their needs, and understanding and responding to their concerns.
Enbridge Electric provides its customers with a comprehensive welcome package explaining smart meter benefits
and how to get the most out of them.
In addition, we provide collateral materials and communications support to property managers to help them address
any questions their residents may have.
Most importantly, we provide all customers with access to their profile so they can see their electricity usage
patterns and make adjustments accordingly in order to reduce their monthly costs.